FAQ

Frequently Asked Questions

Do you ship worldwide?

Yes. New Olympus ships globally through Printful fulfillment partners.

How long does delivery take?

• Greece & EU: 7–14 business days
• USA & Canada: 10–20 business days
• Rest of world: 10–25 business days

How do I track my order?

You will receive a tracking link via email as soon as your order ships.

What is your return policy?

We replace damaged or defective items for free.
We do not accept returns for wrong size or change of mind since products are made to order.

Do you offer exchanges?

Not at this time. If you need a different size, you can reorder.

How do I know what size to choose?

Check our Size Guide page before ordering. If you are between sizes, choose the larger fit.

Do products shrink?

Our garments are preshrunk but follow the care instructions to protect fit and quality.

Do you do collaborations?

Yes. Contact support@new-olympus.com